Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Portsmouth (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their dynamic team. This entry-level position offers a unique opportunity to develop supervisory skills while ensuring exceptional customer service. Trainees will engage with store management, learn the intricacies of operations, and play a vital role in fostering customer loyalty. With a commitment to building a supportive work environment, this role is perfect for individuals eager to advance their careers in retail management. Join a company that values its employees and offers flexible work schedules and comprehensive benefits.

Benefits

Affordable medical options

401(k) with matching

Employee stock purchase plan

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Strong communication and analytical skills are essential.
• Flexibility to work various shifts is required.

Responsibilities

• Supervise store activities and manage staff effectively.
• Assist customers with inquiries and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility to work various shifts

Education

High school diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to develop supervisory skills, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are considered for promotion to open supervisor positions. These leadership roles support the store management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store activities by assigning, directing, and following up
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (greet, offer help, thank)
8. Handle customer relations issues per company policy, ensuring positive shopping experiences
9. Maintain customer confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High school diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 20

Time type: Part-time

Pay range: $16.00 - $23.00 per hour, depending on experience, education, and location.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical options, 401(k) with matching, and employee stock purchase plan
• No-cost wellness, tobacco cessation, weight management, counseling, and financial programs
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical, and more

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/02/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.