Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Franklin (NH); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level position is designed to prepare individuals for higher supervisory roles within the company. Trainees will develop essential supervisory skills, learn about customer loyalty, and gain experience in store operations. With a focus on exceptional service and a commitment to fostering a positive shopping experience, this role offers a unique opportunity to grow within a supportive environment. Ideal candidates will possess strong communication skills and the ability to work flexible hours. If you're ready to take the first step in your leadership journey, this position is for you.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Qualifications

• Strong analytical and communication skills are essential.
• Ability to work flexible hours, including weekends and overnights.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with inquiries and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High school diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop supervisory skills, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open supervisory positions. These leadership roles support store management in driving store performance and fostering customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff.
   • Supervise store crew through assigning, directing, and following up on activities.
   • Communicate effectively with management and staff.
2. Customer Service
   • Assist customers with questions, problems, and complaints.
   • Promote CVS customer service culture (greet, offer help, thank).
   • Handle customer relations issues per company policy, ensuring a positive shopping experience.
   • Maintain customer and patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, and advanced communication skills. Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High school diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 20

Time Type: Part-time

Pay Range: $16.00 - $24.00 per hour, depending on experience, education, and location.

We offer comprehensive benefits including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit our benefits page.

The application window closes on 07/02/2025. Qualified applicants will be considered in accordance with applicable laws.