Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; Portland (OR); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team in a part-time capacity. This entry-level role is designed to prepare candidates for supervisory positions by developing essential management skills and understanding the company's customer service culture. Trainees will work closely with store management, supervise crew activities, and assist customers to ensure a positive shopping experience. With a flexible schedule and a comprehensive benefits package, this position offers a great opportunity for growth and development within a dynamic retail environment.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Qualifications

• Strong deductive reasoning and analytical skills are essential.
• Excellent communication skills are crucial for success.

Responsibilities

• Supervise store crew activities and ensure effective communication.
• Assist customers with inquiries and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Excellent communication skills

Customer service

Education

High School diploma or equivalent

Job description

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop management skills, learns about key business aspects like building customer loyalty through exceptional service, and understands CVS/pharmacy culture. Successful completion of the program makes candidates eligible for promotion to supervisory positions, where they support store management in operations, performance, and customer service, especially when no manager is onsite.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew activities, assign tasks, and ensure follow-up.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with inquiries, issues, and complaints.
3. Promote CVS customer service culture by greeting, helping, and thanking customers.
4. Handle customer relations according to company policy to ensure a positive shopping experience.
5. Maintain customer confidentiality.

Qualifications

• Deductive reasoning, analytical, and computer skills.
• Excellent communication skills.
• Flexible schedule, including early mornings, nights, weekends, and overtime if necessary.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred, but not required.

Additional Details

Weekly Hours: 29
Time Type: Part-time
Pay Range: $16.70 - $26.00 per hour, depending on experience and other factors.

Benefits

We offer a comprehensive benefits package including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit our benefits page.