Shift Supervisor Trainee

Nuvance Health; Portland (OR); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare company seeks a Shift Supervisor Trainee to manage store operations and ensure customer satisfaction. This entry-level role includes completing basic management training, supervising staff, and engaging with customers directly. Successful trainees can progress to supervisory roles while enjoying comprehensive benefits and a supportive workplace culture.

Benefits

Comprehensive medical plans

401(k) plan

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Tuition assistance

Retiree medical access

Qualifications

• Deductive reasoning and analytical skills necessary.
• Flexible schedule including early mornings and weekends.
• High School diploma preferred.

Responsibilities

• Supervise store activities and manage staff.
• Assist customers with questions and complaints.
• Maintain customer confidentiality and promote service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When there is no manager onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise store activities by assigning, directing, and following up.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, offering help, and thanking customers.
8. Handle customer relations issues per company policy to ensure a positive shopping experience.
9. Maintain customer confidentiality.

Qualifications

• Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnight, weekends, and overtime as needed.
• Preferred: Retail experience.
• Education: High School diploma or equivalent preferred but not required.

Additional Details

Hours: 40 hours/week

Type: Full time

Pay Range: $16.00 - $26.00 per hour, depending on experience, education, and location.

We offer comprehensive benefits including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and retiree medical access. For more information, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 08/28/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.