Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Pittsburgh (Allegheny County); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading health solutions company as a Shift Supervisor Trainee, where you'll gain valuable management experience in a dynamic retail environment. This entry-level role prepares you for future supervisory positions, focusing on exceptional customer service and operational excellence. You'll work closely with store management and staff, ensuring a smooth shopping experience while developing your leadership skills. With a commitment to health and wellness, this role offers flexible hours and a supportive team atmosphere, making it an exciting opportunity for those looking to grow in the retail sector.

Benefits

Medical plans

401(k) with matching

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Retiree medical access

Qualifications

• Strong communication skills and ability to work flexible hours.
• Deductive reasoning and analytical skills are essential.

Responsibilities

• Supervise store crew and manage store operations.
• Assist customers with questions and maintain confidentiality.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and completes all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff.
   • Supervise store crew by assigning, directing, and following up on all activities.
   • Communicate effectively with management and staff.
2. Customer Service
   • Assist customers with questions, problems, and complaints.
   • Promote CVS customer service culture by greeting, offering help, and thanking customers.
   • Handle customer relations issues per company policy to ensure a positive shopping experience.
   • Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 20
• Time Type: Part-time
• Pay Range: $16.00 - $24.00 per hour, depending on experience, education, and location.

Benefits

We offer comprehensive and competitive pay and benefits, including medical plans, 401(k) with matching, employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and retiree medical access. For more information, visit our benefits page.

The application window closes on 07/23/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.