Shift Supervisor Trainee

CVS Health; Piscataway Township (NJ); On-site; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee in Piscataway Township. This entry-level role prepares candidates for supervisory positions while ensuring excellent customer service and smooth store operations. Ideal for those looking to grow in retail management.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible work schedules

Family leave

Qualifications

• Experience in retail is preferred but not mandatory.

Responsibilities

• Manage and work effectively with store management and store crews.
• Assist customers with questions, problems and complaints.
• Supervise the store’s crew through assigning, directing and following up.

Skills

Deductive reasoning

Analytical skills

Communication

Education

High School Diploma or Equivalent

Job description

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Management

• Manage and work effectively with store management and store crews.
• Supervise the store’s crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.

Customer Service

• Assist customers with questions, problems and complaints.
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.

Required Qualifications

Experience in retail is preferred but not mandatory.

Education

High School Diploma Or Equivalent Preferred But Not Required.

Anticipated Weekly Hours

24

Time Type

Part time

Pay Range

The Typical Pay Range For This Role Is $16.24 - $26.00. The actual salary offer depends on experience, education, geography, and other factors.

Benefits

Our benefits include medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible work schedules, family leave, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/01/2025

Additional Information

• Seniority level: Internship
• Employment type: Part-time
• Job functions: Management and Manufacturing
• Industries: Hospitals and Health Care

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