Shift Supervisor Trainee

The Regional Municipality of Durham; Peoria (AZ); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health recherche un Shift Supervisor Trainee pour superviser les opérations du magasin et offrir une expérience client exceptionnelle. Ce poste à temps partiel vise à former les employés pour des rôles de supervision plus élevés au sein de l'entreprise, garantissant un service de qualité et une bonne gestion du personnel.

Benefits

Affordable medical plans

401(k) with match

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Compétences en communication avancées requises.
• Flexibilité pour travailler tôt le matin et les week-ends.
• Diplôme de lycée ou équivalent préféré.

Responsibilities

• Superviser les activités du personnel du magasin.
• Aider les clients avec des questions et des problèmes.
• Promouvoir la culture de service à la clientèle de CVS.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to develop supervisory skills, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew activities, including assigning, directing, and following up.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS's customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred, but not required.

Additional Details

• Anticipated Weekly Hours: 29
• Time Type: Part-time
• Pay Range: $16.00 - $26.00 per hour, depending on experience, education, and location.

We are committed to fostering a workplace where every colleague feels valued and belongs. Our benefits include affordable medical plans, 401(k) with match, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 06/12/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.