Shift Supervisor Trainee

Barmont; Oxon Hill (MD); On-site; USD 15,000 - 25,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee to develop supervisory skills in a retail environment. The role involves effective management of store staff, fostering excellent customer service, and ensuring smooth store operations. This part-time position offers a supportive training program with potential for future advancement within the company.

Benefits

Affordable medical plans

401(k) with matching

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Entry-level position requiring flexible schedule and leadership skills.
• Experience in retail preferred.

Responsibilities

• Supervise store crew and ensure operations are smooth.
• Assist customers with queries and maintain customer confidentiality.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Computer skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture: greet, offer help, thank customers.
8. Handle customer relations issues per company policy to ensure a positive shopping experience.
9. Maintain customer/patient confidentiality.

Qualifications and Requirements

Required Qualifications: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications: Retail experience.

Education: High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours: 29

Time Type: Part-time

Pay Range: The typical pay range for this role is $0.00 - $0.00. Actual salary depends on experience, education, location, and other factors.

Benefits

We offer a comprehensive and competitive benefits package, including:

• Affordable medical plans, 401(k) with matching, employee stock purchase plan.
• No-cost wellness programs, counseling, financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical, and more.

For more details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/01/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.