Shift Supervisor Trainee

The Regional Municipality of Durham; Oxon Hill (MD); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health recrute un Shift Supervisor Trainee, un poste d'entrée qui prépare aux rôles de supervision. Le candidat sera responsable des opérations du magasin et devra travailler efficacement avec l'équipe tout en garantissant une excellente expérience client. Ce rôle nécessite des compétences en gestion et en service à la clientèle, avec des horaires flexibles.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

Flexible work schedules

Tuition assistance

Qualifications

• Compétences en raisonnement déductif et analytique requises.
• Compétences avancées en communication nécessaires.
• Capacité à travailler selon un horaire flexible.

Responsibilities

• Superviser l'équipe du magasin et gérer les opérations quotidiennes.
• Assister les clients avec des questions, problèmes, et plaintes.
• Promouvoir la culture de service à la clientèle de CVS.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew through assigning, directing, and following up on all activities.
4. Communicate effectively both to and from store management and crews.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture by greeting, offering help, and thanking customers.
4. Handle all customer relations issues in accordance with company policy, promoting a positive shopping experience.
5. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnight shifts, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

The typical pay range for this role is: $0.00 - $0.00. The actual salary will depend on experience, education, location, and other factors.

Benefits

We offer a comprehensive benefits package, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical access, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/01/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.