Shift Supervisor Trainee

The Regional Municipality of Durham; Oxnard (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee in Oxnard. This entry-level position prepares candidates for supervisory roles by providing training in management, customer service, and store operations. Candidates will oversee store staff and ensure high levels of customer satisfaction while learning core aspects of the business.

Benefits

Comprehensive benefits package

401(k) plan

Paid time off

Tuition assistance

Flexible schedules

Qualifications

• Deductive reasoning and analytical skills required.
• Strong communication and flexibility in schedule expected.
• Retail experience preferred.

Responsibilities

• Supervise store staff and manage daily operations.
• Assist customers and maintain a positive shopping experience.
• Support store management in executing performance standards.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to prepare for supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and completes all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise the store's crew by assigning, directing, and following up on activities
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS's customer service culture (greet, offer help, thank customers)
8. Handle customer relations issues per company policy, ensuring a positive shopping experience
9. Maintain customer/patient confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 40

Time type: Full-time

Pay range: $17.25 - $26.00 per hour, depending on experience, education, geography, and other factors.

Benefits

We offer a comprehensive benefits package, including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical access, and more. For details, visit CVS Benefits.

Application deadline: 09/10/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.