Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; Orange (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee to join their team. This entry-level role will prepare you for supervisory responsibilities, focusing on customer service and team management within a retail environment. Ideal candidates will possess strong communication skills and be flexible with working hours. This role offers pathways for promotion upon successful completion of the training program.

Benefits

Medical options

401(k) with matching

Tuition assistance

Paid time off

Flexible schedules

Qualifications

• Advanced communication skills are essential.
• Ability to work flexible hours is required.
• Experience in retail is preferred but not mandatory.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers and ensure a positive shopping experience.
• Handle customer inquiries and maintain confidentiality.

Skills

Deductive reasoning

Analytical skills

Communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew by assigning, directing, and following up on all activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy, promoting a positive shopping experience.
5. Maintain customer/patient confidentiality.

Required Qualifications

• Deductive reasoning, analytical, and computer skills.
• Advanced communication skills.
• Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

The typical pay range for this role is: $0.00 - $0.00. The actual salary will depend on experience, education, location, and other factors.

We are committed to fostering a workplace where every colleague feels valued and belongs. Our benefits include medical options, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 06/13/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.