Shift Supervisor Trainee

The Regional Municipality of Durham; Oklahoma City (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading health solutions provider is seeking a Shift Supervisor Trainee in Oklahoma City. This entry-level, full-time role is designed to develop management skills, promote customer service excellence, and prepare trainees for supervisory roles. Comprehensive benefits include medical plans, 401(k), and tuition assistance, making this an attractive opportunity for motivated individuals.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Retiree medical access

Qualifications

• Experience in retail preferred but not required.

Responsibilities

• Supervise store crew activities and communicate effectively with management.
• Assist customers with issues, promoting a positive shopping experience.
• Lead store staff in the absence of a manager, ensuring smooth operations.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop management skills, learns about key business aspects (e.g., building customer loyalty through excellent service), and understands CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for consideration for promotion to open supervisory positions. These leadership roles support store management in driving store performance and building customer loyalty through exceptional service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise store crew activities, including assigning, directing, and following up
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues per company policy, ensuring positive shopping experiences
   • Maintain customer confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 40
• Time type: Full time
• Pay range: $16.00 - $23.00 per hour, based on experience, education, and location

Benefits

We offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and retiree medical access. For more information, visit our benefits page.

Application deadline: 08/12/2025.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws.