Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Oak Park (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a motivated Shift Supervisor Trainee to join their dynamic team. This entry-level position offers a unique opportunity to develop essential management skills and prepare for higher-level supervisory roles. As a trainee, you will engage with customers, oversee store operations, and ensure exceptional service delivery. With a commitment to fostering a supportive work environment, this role provides flexible scheduling and a comprehensive benefits package. If you're looking to grow in a fast-paced retail environment, this opportunity could be the perfect fit for you.

Benefits

Affordable medical plans

401(k) with matching

Stock purchase plans

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Strong analytical and deductive reasoning skills are essential.
• Ability to communicate effectively with customers and staff.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with inquiries and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Computer skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and store crews.
   • Supervise the store's crew through assigning, directing, and following up on all activities.
   • Effectively communicate information both to and from store management and crews.
2. Customer Service
   • Assist customers with questions, problems, and complaints.
   • Promote CVS customer service culture by greeting, offering help, and thanking customers.
   • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
   • Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning ability, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnight, and weekend shifts, with overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 28
• Time Type: Part time
• Pay Range: $16.00 - $26.00 per hour

The actual salary offer depends on experience, education, geography, and other factors.

Benefits

We offer a comprehensive and competitive benefits package, including:

• Affordable medical plans, 401(k) with matching, and stock purchase plans.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care, tuition assistance, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 07/17/2025. Qualified applicants with arrest or conviction records will be considered in accordance with laws.