Shift Supervisor Trainee

CVS Health; North Stonington (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to join their team. This entry-level position offers a unique opportunity to develop management skills and prepare for future supervisory roles. Trainees will learn essential aspects of store operations, focusing on customer service and team leadership. With a commitment to building customer loyalty, this role is perfect for those eager to grow within a supportive environment. Enjoy a comprehensive benefits package and the chance to advance your career in a dynamic retail setting. If you're ready to make a difference, this is the role for you!

Benefits

Medical plans

401(k) with matching

Stock purchase plans

Wellness programs

Counseling

Financial coaching

Paid time off

Flexible schedules

Tuition assistance

Retiree medical access

Qualifications

• Strong communication and analytical skills are essential for the role.
• Flexibility to work various shifts including early mornings and weekends.

Responsibilities

• Supervise store crew activities and ensure smooth operations.
• Assist customers with questions and promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

Position Summary

This is a third shift supervisor trainee position, from 12am to 8am. The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open supervisor positions. These roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew activities, including assigning and following up
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (greet, help, thank)
8. Handle customer relations issues per company policy
9. Maintain customer confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 40

Time Type: Full time

Pay Range: $16.00 - $23.00 per hour, depending on experience and other factors.

Benefits

Our benefits include medical plans, 401(k) with matching, stock purchase plans, wellness programs, counseling, financial coaching, paid time off, flexible schedules, family leave, dependent care, tuition assistance, and retiree medical access. For more information, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 07/25/2025. Qualified applicants with arrest or conviction records will be considered per all applicable laws.