Shift Supervisor Trainee

The Regional Municipality of Durham; North Providence (RI); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee to support store management and enhance customer loyalty. This entry-level position includes supervisory training and the opportunity for promotion. The successful candidate will be a strong communicator with a flexible schedule, ready to thrive in a retail environment.

Benefits

Medical plans

401(k) with matching

Stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Required skills include deductive reasoning, analytical skills, computer proficiency, and advanced communication.
• Experience in retail is preferred but not mandatory.

Responsibilities

• Manage and supervise store staff and operations when no manager is onsite.
• Assist customers with queries and promote CVS service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexible schedule

Education

High School diploma or equivalent preferred

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store staff by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture (greet, offer help, thank).
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Details

• Anticipated weekly hours: 40
• Time type: Full time
• Pay range: $16.00 - $24.00 per hour, depending on experience, education, and location.

Benefits

We offer a comprehensive benefits package including medical plans, 401(k) with matching, stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit our benefits page.

The application window closes on 06/26/2025. Qualified applicants with arrest or conviction records will be considered in accordance with laws.