Shift Supervisor Trainee

The Regional Municipality of Durham; Niles (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in healthcare is looking for a Shift Supervisor Trainee for a part-time position. This entry-level role prepares you for supervisory responsibilities and involves managing staff and supporting customer service efforts. Ideal candidates should possess strong communication and analytical skills, with a high school diploma preferred.

Benefits

Affordable medical plans

401(k) with matching contributions

Employee stock purchase plan

Flexible work schedules

Tuition assistance

Qualifications

• Experience in retail preferred.
• Ability to work flexible hours, including early mornings, overnights, weekends, and overtime.

Responsibilities

• Supervise store staff by assigning and directing activities.
• Assist customers with questions, problems, and complaints.
• Ensure smooth store operations when no manager is onsite.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team by driving store execution and performance, while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store staff by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture (greet, offer help, thank).
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer/patient confidentiality.

Required Qualifications

• Deductive reasoning, analytical, and computer skills.
• Advanced communication skills.
• Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range for this role is $16.00 - $26.00 per hour. The actual offer depends on experience, education, location, and other factors.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and included.

Benefits

We offer a comprehensive benefits package, including:

• Affordable medical plans, a 401(k) with matching contributions, and an employee stock purchase plan.
• No-cost wellness programs, tobacco cessation, weight management, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical, and more.

For more details, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 09/09/2025.

Applicants with arrest or conviction records will be considered per applicable laws.