Shift Supervisor Trainee

U.S. Bankruptcy Court - District of CT; New Britain (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading health solutions company seeks a dedicated Shift Supervisor Trainee. This entry-level position prepares individuals for higher supervisory roles focused on exceptional customer service and store performance. Ideal candidates exhibit strong analytical and communication skills, ready to work flexible hours in a fast-paced environment.

Benefits

Medical plans

401(k) with matching

Tuition assistance

Flexible schedules

Wellness programs

Family leave

Qualifications

• Trainee position preparing for supervisory roles.
• Flexibility to work mornings, overnights, weekends.
• Customer service orientation is essential.

Responsibilities

• Supervise store crew and activities.
• Assist customers and promote service culture.
• Complete opening and closing procedures.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Computer skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew by assigning, directing, and following up on activities
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (greet, offer help, thank)
8. Handle customer relations issues per company policy and promote positive shopping experiences
9. Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 40
Time type: Full time
Pay range: $17.10 - $26.00 per hour, depending on experience, education, and location.

Our benefits include medical plans, 401(k) with matching, stock purchase plans, wellness programs, flexible schedules, family leave, tuition assistance, and more. For details, visit our benefits page.

The application window closes on 08/30/2025. Qualified applicants with arrest or conviction records will be considered per legal requirements.