Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Mount Prospect (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level position offers a unique opportunity to develop essential management skills and prepare for future supervisory roles. As a trainee, you will learn about key business aspects, including customer service and store operations. You will support store management in driving performance and ensuring customer satisfaction. This role requires effective communication and the ability to work flexible hours. Join a company that values its employees and offers comprehensive benefits, making it a great place to start your career.

Benefits

Medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential for this role.
• Ability to work flexible hours including early mornings and weekends.

Responsibilities

• Supervise store crew activities and monitor performance.
• Assist customers with questions and ensure a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to develop management skills, learns about key business aspects (e.g., building customer loyalty through exceptional service), and understands CVS/pharmacy culture.

Upon successful completion of training, trainees may be considered for promotion to open supervisory positions. These roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew activities, assign tasks, and monitor performance.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, and advanced communication skills. Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 20

Time Type: Part-time

Pay Range: $16.00 - $26.00 per hour, based on experience and other factors.

We value our colleagues and offer comprehensive benefits including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit our benefits page.

The application deadline is 07/22/2025. Qualified applicants will be considered in accordance with applicable laws.