Shift Supervisor Trainee

Nuvance Health; Melbourne (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading health solutions company offers a Shift Supervisor Trainee position designed to prepare future supervisors through hands-on training in retail management and customer service. Ideal candidates will demonstrate strong analytical and communication skills, with opportunities for advancement to supervisory roles upon completing the program.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Flexible work schedules

Tuition assistance

Paid time off

Qualifications

• Deductive reasoning and analytical skills essential.
• Advanced communication skills required.
• Flexibility to work various hours.

Responsibilities

• Supervise store staff, assign tasks, and ensure effective communication.
• Assist customers with inquiries and enhance customer service experience.
• Lead in the absence of a manager and perform opening/closing procedures.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store staff by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS's customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy, promoting a positive shopping experience.
5. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is $16.00 - $23.00 per hour. Actual salary depends on experience, education, location, and other factors.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plan.
• No-cost wellness, tobacco cessation, weight management, counseling, and financial coaching programs.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical, and more.

For more info, visit https://jobs.cvshealth.com/us/en/benefits.

Application window closes on 08/05/2025. Qualified applicants with arrest or conviction records will be considered per laws.