Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; Medford (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in healthcare solutions is seeking an entry-level Shift Supervisor Trainee who will supervise staff, foster customer loyalty, and prepare for leadership positions. This full-time position requires strong communication and analytical skills, with flexible hours and opportunities for advancement based on performance.

Benefits

Medical plans

401(k)

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Retiree medical access

Qualifications

• Ability to work flexible hours, including mornings, overnights, weekends, and overtime as needed.
• Experience in retail is preferred.

Responsibilities

• Supervise store crew by assigning, directing, and following up on activities.
• Assist customers with questions, problems, and complaints.
• Ensure smooth operations when managers are not onsite.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is more connected, convenient, and compassionate. We do this all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares employees for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The role involves performing tasks as directed to prepare for future leadership responsibilities, completing basic operations and management skills training, and learning about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of training, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the store management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS's customer service culture—greeting, offering help, and thanking customers.
8. Handle customer relations issues per company policy to ensure a positive shopping experience.
9. Maintain customer confidentiality.

Qualifications

• Deductive reasoning, analytical skills, and computer proficiency.
• Advanced communication skills.
• Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Weekly Hours: 40

Time Type: Full time

Pay Range: $17.25 - $26.00 per hour, depending on experience, education, location, and other factors.

We offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and retiree medical access. For more details, visit https://jobs.cvshealth.com/us/en/benefits.

The application deadline is 08/30/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.