Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; Mandeville (LA); On-site; Full time

Job summary

A leading health solutions company is offering a full-time role as a Shift Supervisor Trainee. This entry-level position prepares employees for supervisory roles by providing training in operations and management. The role involves supervising store staff and ensuring excellent customer service. Comprehensive benefits and a supportive work environment are included.

Benefits

Medical plans

401(k)

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Dependent care resources

Tuition assistance

Retiree medical access

Qualifications

• Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervise store crew by assigning, directing, and following up on all activities.
• Assist customers with questions, problems, and complaints.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Computer skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team by driving store execution and performance and building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads store staff, ensures smooth operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
2. Supervise store crew by assigning, directing, and following up on all activities
3. Communicate effectively with store management and crews

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS customer service culture (greet, offer help, thank)
4. Handle customer relations issues per company policy and promote positive shopping experiences
5. Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning, analytical, and computer skills. Advanced communication skills. Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is $16.00 - $24.00 per hour. Actual salary depends on experience, education, location, and other factors.

Benefits

We offer comprehensive benefits including medical plans, 401(k), employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and retiree medical access. For more details, visit our benefits page.

Application deadline: 08/30/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.