Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Lynn (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee to prepare for supervisory roles. This part-time position involves management and customer service responsibilities, with a focus on building customer loyalty and ensuring smooth store operations. Ideal candidates will possess strong analytical and communication skills, and flexibility in scheduling is essential.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Flexible work schedules

Paid time off

Family leave

Tuition assistance

Qualifications

• Ability to work a flexible schedule, including early mornings, overnight, weekends, and overtime as needed.
• Retail experience preferred.

Responsibilities

• Supervise store crew through assigning, directing, and following up on activities.
• Assist customers with questions, problems, and complaints.
• Ensure smooth operations and oversee opening and closing procedures.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Computer skills

Education

High school diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise store crew through assigning, directing, and following up on activities
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, offer help, thank)
   • Handle customer relations issues according to company policy, ensuring a positive shopping experience
   • Maintain customer/patient confidentiality

Required Qualifications

• Deductive reasoning, analytical skills, and computer skills
• Advanced communication skills
• Ability to work a flexible schedule, including early mornings, overnight, weekends, and overtime as needed

Preferred Qualifications

• Retail experience

Education

High school diploma or equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 29
• Time type: Part-time
• Pay range: $16.00 - $26.00 per hour, depending on experience, education, and location

Benefits

We offer a comprehensive benefits package, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plan
• No-cost wellness and assistance programs
• Flexible work schedules, paid time off, family leave, tuition assistance, and more

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/08/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.