Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee in Los Angeles. This entry-level position prepares candidates for supervisory roles by providing training on shop management, customer service, and operational guidelines. Trainees can transition into full supervisory roles upon successful completion. The role offers flexible scheduling and a comprehensive benefits package.

Benefits

401(k)

Tuition assistance

Wellness programs

Flexible schedules

Paid time off

Qualifications

• Flexibility to work early mornings, nights, weekends, and overtime as needed.
• Advanced communication skills are required.
• Entry-level position preparing for supervisory roles.

Responsibilities

• Supervise store activities by assigning, directing, and following up.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through excellent service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor roles. These leadership positions support the CVS Store Management team in driving store performance and building customer loyalty through exceptional service. In the absence of a manager, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions:

1. Management
2. Work effectively with store management and staff.
3. Supervise store activities by assigning, directing, and following up.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues according to company policy, ensuring a positive shopping experience.
5. Maintain customer confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, and flexibility to work early mornings, nights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 32
Time type: Full time
Pay range: $18.73 per hour
Application deadline: 08/29/2025

Benefits

We offer a comprehensive benefits package including health plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and retiree medical options. For more details, visit our benefits page.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.