Shift Supervisor Trainee

The Regional Municipality of Durham; Lock Haven (Clinton County); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in health solutions seeks a part-time Shift Supervisor Trainee in Lock Haven. This entry-level position prepares you for supervisory roles while engaging in customer service and store management responsibilities. The role offers flexibility and comprehensive benefits, ensuring a supportive work environment while building essential leadership skills.

Benefits

Comprehensive medical plans

401(k)

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Deductive reasoning and analytical skills needed.
• Flexible schedule required including early mornings and weekends.
• Retail experience preferred.

Responsibilities

• Supervise store crew by assigning and directing activities.
• Assist customers with questions and promote customer service culture.
• Lead store operations when no manager is onsite.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew by assigning, directing, and following up on activities
4. Communicate effectively with management and staff

2. Customer Service

1. Assist customers with questions, problems, and complaints
2. Promote CVS customer service culture (greet, offer help, thank)
3. Handle customer relations issues per company policy, ensuring a positive shopping experience
4. Maintain customer/patient confidentiality

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 29

Time type: Part-time

Pay range: $16.00 - $23.00 per hour, depending on experience, education, and location.

We offer comprehensive benefits including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and retiree medical access. For more information, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on: 08/30/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.