Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Lebanon (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Shift Supervisor Trainee, where you will develop essential supervisory skills and learn about the retail business. This entry-level position offers a unique opportunity to grow into higher roles while ensuring exceptional customer service and operational efficiency. With a focus on building customer loyalty and promoting a positive shopping experience, you'll play a vital role in the store's success. Enjoy a supportive environment with flexible hours and comprehensive benefits, making it an ideal place to launch your career in retail management.

Benefits

Medical plans

401(k)

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong communication and analytical skills are essential.
• Ability to work flexible hours, including early mornings and weekends.

Responsibilities

• Supervise store activities and manage staff effectively.
• Assist customers with questions and maintain confidentiality.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to develop supervisory skills, completes basic management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training, trainees are considered for promotion to open supervisor roles that support store management in driving performance and customer loyalty. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store activities by assigning, directing, and following up
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (greet, offer help, thank)
8. Handle customer relations issues per company policy, ensuring a positive shopping experience
9. Maintain customer confidentiality

Qualifications

• Deductive reasoning, analytical, and computer skills
• Advanced communication skills
• Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 29
• Time Type: Part time
• Pay Range: $16.00/hour

The pay range reflects the base hourly rate; actual offers depend on experience, education, location, and other factors.

Benefits

We offer comprehensive benefits including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit our benefits page.

The application window closes on 06/25/2025. Qualified applicants with arrest or conviction records will be considered in accordance with laws.