Shift Supervisor Trainee

Nuvance Health; Lebanon (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

Nuvance Health recherche un 'Shift Supervisor Trainee' pour superviser les opérations du magasin et fournir un service à la clientèle de qualité. Ce rôle d'entrée de gamme prépare les employés à des postes de supervision plus élevés, facilitant ainsi la gestion des équipes, les opérations d'ouverture et de fermeture du magasin, tout en renforçant la fidélité des clients par une excellente culture de service.

Benefits

Affordable medical plans

401(k) with matching

Flexible work schedules

Tuition assistance

Qualifications

• Expérience en vente au détail souhaitée.
• Compétences analytiques et en communication avancées requises.
• Horaires flexibles, y compris les matins, nuits et week-ends.

Responsibilities

• Superviser le personnel du magasin en assignant et en suivant les activités.
• Assurer un excellent service à la clientèle et gérer les problèmes.
• Diriger l'équipe du magasin en l'absence d'un manager.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexible schedule

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares employees for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture (greet, offer help, thank).
8. Handle customer relations issues per company policy and promote positive shopping experiences.
9. Maintain customer confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education: High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 29

Time Type: Part time

Pay Range: $16.00 per hour. The actual salary depends on experience, education, location, and other factors.

Benefits

We offer a comprehensive benefits package, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 06/25/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.