Shift Supervisor Trainee

The Regional Municipality of Durham; Lawrenceville (NJ); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company seeks a part-time Shift Supervisor Trainee to help manage store operations and enhance customer service. This entry-level role prepares candidates for higher supervisory positions by developing management skills and understanding the company's culture. Ideal for individuals with flexible schedules and a passion for retail.

Benefits

Medical plans

401(k)

Employee stock purchase

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Deductive reasoning and analytical skills are essential.
• Advanced communication skills necessary.
• Flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervise store crew activities and communicate effectively with management and staff.
• Assist customers with questions and promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to gain management skills, learns about key aspects of the business (e.g., building customer loyalty through exceptional service), and CVS/pharmacy culture.

Upon successful completion of the training, trainees may be considered for promotion to open supervisor positions. These roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and staff
   • Supervise store crew activities, including assigning and following up
   • Communicate effectively with management and staff
2. Customer Service
   • Assist customers with questions, problems, and complaints
   • Promote CVS customer service culture (greet, help, thank)
   • Handle customer relations issues per company policy
   • Maintain customer confidentiality

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications: Retail experience.

Education: High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 20

Time Type: Part-time

Pay Range: $16.24 - $24.00 per hour, depending on experience, education, geography, and other factors.

We offer comprehensive benefits, including medical plans, 401(k), employee stock purchase, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 09/11/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.