Shift Supervisor Trainee

CVS Health; Lawrenceville (NJ); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee in Lawrenceville, NJ. This entry-level role prepares you for future supervisory positions by developing management skills and promoting customer loyalty. Ideal candidates will possess strong communication and analytical skills, with retail experience preferred. Upon completing training, you will be eligible for promotion to supervisory roles while contributing to CVS's customer-friendly culture.

Benefits

Comprehensive medical plans

401(k) and stock purchase plans

Wellness programs

Paid time off and flexible schedules

Tuition assistance

Qualifications

• Retail experience is preferred.
• Flexibility with schedule including early mornings, overnights, weekends, and overtime.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with inquiries and promote customer service culture.
• Ensure smooth store operations in the absence of a manager.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexible schedule

Education

High School diploma or equivalent preferred

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to develop supervisory skills, completes basic operations and management training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the store management team in driving store execution and performance while fostering customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew by assigning, directing, and following up on activities
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS's customer service culture (greet, offer help, thank)
8. Handle customer relations issues per company policy, ensuring a positive shopping experience
9. Maintain customer/patient confidentiality

Qualifications

• Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed
• Preferred: Retail experience

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 29
• Time Type: Part-time
• Pay Range: $16.24 - $24.00 per hour, depending on experience, education, geography, and other factors

We value our colleagues and offer comprehensive benefits, including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit our benefits page.

The application deadline is 09/15/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.