Shift Supervisor Trainee

Nuvance Health; Lakewood (WA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee in Lakewood, WA. This entry-level position prepares individuals for supervisory roles through essential training in management and customer service, ensuring smooth store operations and customer satisfaction. Comprehensive benefits are offered to employees.

Benefits

Comprehensive medical plans

401(k) plan

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Retail experience preferred.
• Flexibility to work mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervise store crew by assigning, directing, and following up on activities.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture by greeting and helping customers.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to gain skills necessary for future supervisory responsibilities, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team by driving store execution and performance, and by building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew through assigning, directing, and following up on activities
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS customer service culture by greeting, offering help, and thanking customers
4. Handle customer relations issues according to company policy, ensuring a positive shopping experience
5. Maintain customer confidentiality

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 20
Time type: Part-time
Pay range: $17.41 - $26.00 per hour, depending on experience, education, and location.

We value our colleagues and offer comprehensive benefits, including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/29/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.