Shift Supervisor Trainee

Queens County Bar Association; Lafayette (LA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee in Lafayette, Louisiana. This entry-level role offers training for higher-level supervisory positions, focusing on enhancing customer loyalty through exceptional service and supporting daily operations. Candidates should possess proactive communication and analytical skills, with flexibility for varied shifts. Comprehensive benefits and career advancement opportunities are provided upon successful completion of the training program.

Benefits

Comprehensive medical plans

401(k) with matching

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Qualifications

• Deductive reasoning and analytical skills required.
• Flexible to work early mornings, overnights, and weekends.
• Advanced communication skills necessary.

Responsibilities

• Assist in managing store crew activities and customer service.
• Ensure smooth store operations and handling of customer relations.
• Learn about CVS/pharmacy culture and basic management skills.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew activities by assigning, directing, and following up
4. Communicate effectively with management and staff

1. Customer Service
2. Assist customers with questions, problems, and complaints
3. Promote CVS customer service culture (greet, offer help, thank customers)
4. Handle customer relations issues per company policy, ensuring a positive shopping experience
5. Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range is $16.25 - $26.00 per hour, depending on experience, education, location, and other factors.

Benefits

We offer comprehensive benefits including medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit our benefits page.

Application deadline: 08/06/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.