Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; Katy (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in health solutions seeks a part-time Shift Supervisor Trainee in Katy, Texas. This entry-level position prepares candidates for supervisory roles, focusing on management skills, customer service, and operational processes, with potential for future promotion. Comprehensive benefits are offered.

Benefits

Comprehensive benefits including medical plans

401(k) with matching

Paid time off

Flexible schedules

Qualifications

• Deductive reasoning and analytical skills required.
• Advanced communication skills preferred.
• Flexibility to work varied hours including weekends.

Responsibilities

• Supervise store crew by assigning and directing activities.
• Assist customers with inquiries and promote customer service culture.
• Lead the store staff in the absence of management.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the store management team by driving store execution and performance while fostering customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture—greeting, offering help, and thanking customers.
4. Handle customer relations issues according to company policy, ensuring a positive shopping experience.
5. Maintain customer confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, and computer proficiency. Advanced communication skills. Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

25

Time Type

Part-time

Pay Range

The typical pay range is $16.00 - $24.00 per hour. Actual salary depends on experience, education, location, and other factors.

Additional Information

We value our colleagues' well-being and offer comprehensive benefits, including medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits. The application window closes on 09/02/2025. Qualified applicants with arrest or conviction records will be considered per law.