Shift Supervisor Trainee

The Regional Municipality of Durham; Cypress (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health seeks a Shift Supervisor Trainee to support its store management team in Cypress, Texas. This part-time role involves customer service and management training, preparing the trainee for future supervisory positions. Candidates should possess strong communication skills, flexibility, and a dedication to exceptional service.

Benefits

Affordable medical plans

401(k) with matching contributions

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Preferred educational background includes a high school diploma or equivalent.
• Required skills in reasoning, analysis, and communication are crucial for the role.
• Flexibility in working hours is necessary for this position.

Responsibilities

• Supervise store crew by assigning tasks and directing activities.
• Assist customers with inquiries and maintain positive shopping experiences.
• Lead store operations in the absence of a manager.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew through assigning, directing, and following up on all activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, offering help, and thanking customers.
8. Handle customer relations issues per company policy, ensuring a positive shopping experience.
9. Maintain customer/patient confidentiality.

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnight, weekends, and overtime as needed.

Preferred Qualifications: Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 20
• Time Type: Part time
• Pay Range: $16.00 - $24.00 per hour, depending on experience, education, and location.

Our people fuel our future. We foster a workplace where every colleague feels valued and that they belong.

Benefits

We offer a comprehensive and competitive mix of pay and benefits, including:

• Affordable medical plans, 401(k) with matching contributions, and employee stock purchase plans.
• No-cost wellness programs, tobacco cessation, weight management, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and retiree medical access.

For more information, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on: 09/01/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.