Shift Supervisor Trainee

CVS Health; Jamestown (NY); On-site; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee to prepare for supervisory roles. This entry-level position involves managing store operations, customer service, and staff supervision. Ideal candidates will have strong communication skills and a flexible schedule. Join a team dedicated to transforming healthcare and providing excellent service.

Benefits

Affordable medical plan options

401(k) plan with matching contributions

Employee stock purchase plan

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Experience in retail preferred.
• High School Diploma or equivalent required.

Responsibilities

• Supervise store crew and manage operations.
• Assist customers and promote CVS service culture.
• Work flexible hours, including weekends.

Skills

Deductive reasoning

Analytical skills

Advanced communication

Computer skills

Education

High School Diploma Or Equivalent

Job description

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication skills.
• Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed.

Management

• Work effectively with store management and store crews.
• Supervise the store’s crew through assigning, directing, and following up on all activities.
• Effectively communicate information both to and from store management and crews.

Customer Service

• Assist customers with their questions, problems, and complaints.
• Promote CVS customer service culture (Greet, offer help, and thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.

Qualifications

Required Qualifications: High School Diploma Or Equivalent Preferred But Not Required.

Preferred Qualifications

• Experience in retail.

Additional Details

Anticipated Weekly Hours: 29

Time Type: Part time

Pay Range: $16.25 - $26.00

Our people fuel our future. Our teams reflect the customers, patients, members, and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Benefits

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional, and financial wellness of our colleagues and their families to help them be the healthiest they can be. Our benefits include:

• Affordable medical plan options, a 401(k) plan (including matching contributions), and an employee stock purchase plan.
• No-cost programs for wellness, tobacco cessation, weight management, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and more.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/09/2025

Additional Information

• Seniority level: Internship
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Hospitals and Health Care