Shift Supervisor Trainee

Fenningham, Dempster & Coval LLP; Indiana (PA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in health solutions is seeking a Shift Supervisor Trainee in Indiana. This entry-level role offers training for supervisory positions while supervising the store crew and enhancing customer service. The role involves direct interaction with customers, promoting a positive shopping experience while preparing for future management opportunities.

Benefits

Comprehensive medical plans

401(k) plan

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Retail experience preferred.
• Ability to work flexible hours including early mornings, overnights, and weekends.

Responsibilities

• Supervise the store's crew through assigning and directing activities.
• Assist customers with questions and complaints.
• Ensure smooth operations when no manager is onsite.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexible hours

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team by driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew through assigning, directing, and following up on all activities.
4. Effectively communicate information to and from store management and crews.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, offering help, and thanking customers.
8. Handle all customer relations issues according to company policy and promote a positive shopping experience.
9. Maintain customer/patient confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and ability to work flexible hours including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 20

Time type: Part time

Pay range: $16.00 - $24.00 per hour, depending on experience, education, geography, and other factors.

We offer comprehensive benefits including medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical, and more. For more info, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/28/2025

Qualified applicants with arrest or conviction records will be considered in accordance with laws.