Shift Supervisor Trainee

Austin Bar Assocation; Humble (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in health solutions seeks a Shift Supervisor Trainee in Humble, Texas. This entry-level position prepares you for future supervisory roles within the store management team, focusing on exceptional customer service while supporting operational effectiveness. Ideal candidates will possess problem-solving abilities, strong communication skills, and a willingness to work flexible hours.

Benefits

Comprehensive medical plans

401(k) plan

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.
• Retail experience is preferred.

Responsibilities

• Supervise store crew by assigning, directing, and following up on activities.
• Assist customers with questions, problems, and complaints.
• Lead the store staff during manager absence.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew through assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture (greet, offer help, thank).
4. Handle customer relations issues per company policy to ensure positive shopping experiences.
5. Maintain customer/patient confidentiality.

Required Qualifications

• Deductive reasoning, analytical skills, and computer skills.
• Advanced communication skills.
• Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 40
• Time type: Full-time
• Pay range: $16.00 - $24.00 per hour, depending on experience, education, and location.

We value our colleagues and offer comprehensive benefits, including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

The application deadline is 09/02/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.