Shift Supervisor Trainee

The Regional Municipality of Durham; Humble (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

CVS Health seeks a part-time Shift Supervisor Trainee in Humble, Texas. This entry-level role involves training for higher management positions, supervising staff, providing exceptional customer service, and ensuring smooth store operations. Flexibility with hours and a focus on customer loyalty are essential for success in this position.

Benefits

Affordable medical plans

401(k) with matching

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Qualifications

• Flexible schedule including early mornings, overnights, weekends, and overtime as needed.
• Retail experience preferred.

Responsibilities

• Supervise store crew activities and assign tasks.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare an employee for higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop management skills, completes basic training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open supervisor positions. These leadership roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff
3. Supervise store crew activities, assign tasks, and follow up
4. Communicate effectively with management and staff
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (greet, help, thank)
8. Handle customer relations issues per company policy, ensuring a positive shopping experience
9. Maintain customer confidentiality

Qualifications

Required: Deductive reasoning, analytical and computer skills, advanced communication skills, flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 20
Time type: Part-time
Pay range: $16.00 - $24.00 per hour, depending on experience, education, and location.

We are committed to fostering a workplace where every colleague feels valued and belongs. Our benefits include affordable medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 08/28/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.