Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Hoopeston (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team. This entry-level position prepares you for future supervisory roles while providing essential training in operations and management skills. You'll work closely with store management and staff, ensuring excellent customer service and smooth store operations. If you're ready to take the first step in your retail management career and enjoy a flexible schedule, this is the perfect opportunity for you. Join a company that values its employees and offers a competitive benefits package.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plan

Flexible work schedules

Paid time off

Tuition assistance

Wellness programs

Counseling services

Financial coaching

Dependent care resources

Qualifications

• Strong communication and analytical skills needed for effective management.
• Ability to work flexible hours including weekends and overtime.

Responsibilities

• Supervise store crew and ensure smooth operations.
• Assist customers and promote a positive shopping experience.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Computer skills

Customer service

Education

High school diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with store management and store crews.
   • Supervise the store's crew through assigning, directing, and following up on all activities.
   • Effectively communicate information to and from store management and crews.
2. Customer Service
   • Assist customers with questions, problems, and complaints.
   • Promote CVS customer service culture by greeting, offering help, and thanking customers.
   • Handle all customer relations issues according to company policy and promote a positive shopping experience.
   • Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning ability, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High school diploma or equivalent preferred but not required.

Additional Details

• Anticipated Weekly Hours: 15
• Time Type: Part time
• Pay Range: $16.00 - $24.00 per hour

This pay range is the base hourly rate or full-time salary for positions within this job grade. The actual offer depends on experience, education, location, and other factors.

Benefits

We offer a comprehensive, competitive benefits package including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plan.
• No-cost wellness programs, counseling, and financial coaching.
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, and retiree medical access.

For more info, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 08/06/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.