Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Harvest (AL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading health solutions company as a Shift Supervisor Trainee, where you'll develop essential supervisory skills and gain valuable experience in customer service. This entry-level role prepares you for higher-level positions while supporting store management in driving performance and building customer loyalty. The company offers a dynamic work environment with opportunities for growth and development. If you're passionate about providing exceptional service and ready to take on the challenge, this position is perfect for you.

Benefits

Medical plans

401(k) with matching

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong analytical and communication skills are essential for this role.
• Flexibility in working hours is a key requirement.

Responsibilities

• Supervise store crew activities and ensure smooth operations.
• Assist customers with questions and promote excellent service.

Skills

Deductive reasoning

Analytical skills

Computer literacy

Advanced communication skills

Flexibility to work various shifts

Education

High school diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop supervisory skills, completes basic management training, and learns about the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open supervisory positions. These roles support store management in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
   • Work effectively with management and store staff.
   • Supervise store crew activities, including assigning and following up on tasks.
   • Communicate effectively with management and staff.
2. Customer Service
   • Assist customers with questions, issues, and complaints.
   • Promote CVS's customer service culture by greeting, helping, and thanking customers.
   • Handle customer relations issues according to company policy, ensuring a positive shopping experience.
   • Maintain customer confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer literacy, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High school diploma or equivalent preferred but not required.

Additional Details

Weekly hours: 40
Time type: Full-time
Pay range: $16.00 - $23.00 per hour, depending on experience and other factors.

Benefits include medical plans, 401(k) with matching, stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more. For details, visit CVS Benefits.

Application deadline: 06/20/2025.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.