Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Madison (AL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join their team in a part-time capacity. This entry-level role is designed to equip individuals with essential management skills and prepare them for supervisory positions. Trainees will learn to foster customer loyalty by delivering exceptional service and supporting store management in driving performance. With a flexible schedule and opportunities for advancement, this position offers a pathway to a rewarding career in retail management. Join a company that values growth, teamwork, and customer satisfaction.

Benefits

Medical plans

401(k)

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong communication and analytical skills are essential.
• Flexibility in scheduling is required for this role.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares employees for higher supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop management skills, learns about key aspects of the business, including building customer loyalty through exceptional service, and CVS/pharmacy culture.

Upon successful completion of the training, trainees are eligible for promotion to open supervisory positions, supporting store management in driving store performance and customer loyalty. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew activities, assign tasks, and follow up.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS customer service culture by greeting, helping, and thanking customers.
8. Handle customer relations issues per company policy, ensuring a positive shopping experience.
9. Maintain customer confidentiality.

Qualifications

• Deductive reasoning, analytical, and computer skills.
• Advanced communication skills.
• Flexible schedule including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 20
• Part-time role
• Pay range: $16.00 - $23.00 per hour, depending on experience, education, and location.

Benefits

We offer comprehensive benefits including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, tuition assistance, and more. For details, visit our benefits page.

Application deadline: 07/11/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.