Shift Supervisor Trainee

Nuvance Health; Harriman (TN); On-site; Part time

Job summary

Nuvance Health is hiring a Shift Supervisor Trainee, an entry-level position aimed at preparing employees for future supervisory roles. The trainee will learn essential management and customer service skills while supporting store operations and driving customer loyalty. This part-time role requires strong communication abilities and the flexibility to work varying hours.

Benefits

Affordable medical plans

401(k) with matching contributions

Employee stock purchase plans

Paid time off

Flexible schedules

Tuition assistance

Qualifications

• Flexible hours including early mornings, overnights, weekends, and overtime.
• Experience in retail preferred.

Responsibilities

• Supervise store crew and manage daily activities.
• Assist customers and handle inquiries effectively.
• Promote a positive customer service culture in-store.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Strong communication skills

Customer service

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews.
3. Supervise the store's crew by assigning, directing, and following up on all activities.
4. Effectively communicate information to and from store management and crews.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS's customer service culture by greeting, offering help, and thanking customers.
4. Handle all customer relations issues according to company policy to ensure a positive shopping experience.
5. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, and computer proficiency. Strong communication skills. Ability to work flexible hours, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 20

Time type: Part-time

Pay range: $16.00 - $23.00 per hour. Actual offer depends on experience, education, location, and other factors.

We are committed to fostering a workplace where every colleague feels valued and they belong. Our benefits include affordable medical plans, 401(k) with matching contributions, employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and retiree medical access.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

The application window closes on 08/29/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.