Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Greenwich (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee. This entry-level position offers a unique opportunity to develop essential management skills while ensuring exceptional customer service. You'll work closely with store management, gaining valuable experience in operations and customer relations. Upon successful completion of the training program, you may be promoted to higher supervisory roles. Join a supportive team that values your growth and offers a comprehensive benefits package, including medical plans and tuition assistance. If you're ready to embark on a rewarding career path in retail management, this is the perfect opportunity for you.

Benefits

Medical plans

401(k) with matching

Employee stock purchase plan

Wellness programs

Paid time off

Flexible schedules

Family leave

Tuition assistance

Qualifications

• Strong analytical and communication skills essential for customer service.
• Ability to work flexible hours including early mornings and weekends.

Responsibilities

• Supervise store crew and ensure smooth operations.
• Assist customers with questions and promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexible working hours

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles such as Operations Supervisor or Shift Supervisor. The trainee performs tasks as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture—greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and ability to work flexible hours including early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education

High School diploma or equivalent preferred but not required.

Details

• Anticipated Weekly Hours: 40
• Time Type: Full-time
• Pay Range: $17.10 - $26.00 per hour, depending on experience, education, and location.

Benefits

We offer a comprehensive benefits package including medical plans, 401(k) with matching, employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, and more. For details, visit our benefits page.

Application deadline: 07/22/2025. Qualified applicants with arrest or conviction records will be considered per applicable laws.