Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Village of Mamaroneck (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Shift Supervisor Trainee to join its dynamic team. This entry-level role prepares individuals for future supervisory positions while developing essential management skills. Trainees will learn to foster customer loyalty through exceptional service and gain insights into store operations. With a commitment to a supportive workplace, the company offers numerous benefits, including flexible schedules and educational assistance. This is a fantastic opportunity for those looking to grow within a respected organization and make a difference in the community.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Dependent care resources

Tuition assistance

Retiree medical access

Qualifications

• Strong analytical and communication skills are essential for this role.
• Flexibility to work various shifts including early mornings and weekends.

Responsibilities

• Supervise store crew by assigning tasks and directing activities.
• Assist customers with questions and promote CVS’s customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer proficiency

Advanced communication skills

Flexibility (early mornings, overnights, weekends)

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position designed to prepare employees for higher supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs assigned work to develop supervisory skills, completes basic operations and management training, and learns about key aspects of the business, including building customer loyalty through exceptional service and understanding CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor roles. These leadership roles support the CVS Store Management team in driving store performance and building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads store staff, ensures smooth operations, and manages opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew by assigning tasks, directing activities, and following up.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS’s customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy to ensure a positive shopping experience.
5. Maintain customer/patient confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer proficiency, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Retail experience.

Education: High School diploma or equivalent preferred but not required.

Additional Details

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: $17.25 - $26.00 per hour, depending on experience, education, location, and other factors.

We are committed to fostering a workplace where every colleague feels valued and a sense of belonging. Our benefits include affordable medical plans, 401(k) with matching, employee stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical access, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

The application window closes on 07/30/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.