Shift Supervisor Trainee

Association of Collegiate Conference and Events Directors-International; Greensboro (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading health solutions company seeks a dedicated Shift Supervisor Trainee to develop management skills and prepare for future supervisory roles. The position involves team supervision and customer service, ideal for candidates with strong communication and analytical skills. The role offers training and pathways for advancement within the organization, with a flexible schedule and competitive pay.

Benefits

Affordable medical plans

401(k) with matching

Employee stock purchase plans

Flexible work schedules

Paid time off

Family leave

Tuition assistance

No-cost wellness and support programs

Qualifications

• Ability to work a flexible schedule including early mornings and weekends.
• Experience in retail preferred.

Responsibilities

• Supervise store's crew, ensuring effective communication and customer service.
• Lead store operations in manager's absence, complete opening/closing procedures.

Skills

Deductive reasoning

Analytical skills

Advanced communication

Computer skills

Customer service

Education

High school diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee for higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews
3. Supervise the store's crew through assigning, directing, and following up on all activities
4. Effectively communicate information both to and from store management and crews
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture by greeting, offering help, and thanking customers
8. Handle all customer relations issues in accordance with company policy and promote a positive shopping experience
9. Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning ability, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnight, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High school diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is $16.00 - $23.00 per hour. The actual salary offer depends on experience, education, location, and other relevant factors.

Benefits

We offer comprehensive pay and benefits, including:

• Affordable medical plans, 401(k) with matching, and employee stock purchase plans
• No-cost wellness and support programs
• Flexible work schedules, paid time off, family leave, tuition assistance, and more

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/30/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.