Shift Supervisor Trainee

CVS Health; Great Falls Crossing (VA); On-site; USD 30,000 - 40,000; Part time

Job summary

CVS Health is seeking a Shift Supervisor Trainee to prepare for future supervisory roles. This entry-level position focuses on developing management skills while ensuring excellent customer service. Trainees will learn about store operations and customer loyalty, with potential for promotion upon successful training completion.

Benefits

Medical Plans

401(k)

Employee Stock Purchase Plan

Wellness Programs

Paid Time Off

Flexible Schedules

Family Leave

Qualifications

• Experience in retail preferred.
• High School Diploma or Equivalent preferred but not required.

Responsibilities

• Manage store staff and ensure completion of all procedures.
• Assist customers with questions and complaints.
• Promote CVS customer service culture.

Skills

Deductive Reasoning

Analytical Skills

Communication

Education

High School Diploma or Equivalent

Job description

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions

• Demonstrate deductive reasoning ability, analytical skills, and computer skills.
• Possess advanced communication skills.
• Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, and work overtime as needed.
• Manage store staff through assigning, directing, and following up on activities.
• Effectively communicate information to and from store management and crews.
• Assist customers with questions, problems, and complaints.
• Promote CVS customer service culture (greet, offer help, thank).
• Handle all customer relations issues according to company policy, fostering a positive shopping experience.
• Maintain customer/patient confidentiality.

Qualifications

• Experience in retail (preferred).
• High School Diploma or Equivalent (preferred but not required).

Additional Details

Anticipated weekly hours: 29

Time type: Part-time

Pay range: The typical pay range for this role is $0.00 - $0.00. The actual salary will depend on experience, education, geography, and other factors.

Benefits include medical plans, 401(k), employee stock purchase plan, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

Application deadline: 08/06/2025

Job Details

• Seniority level: Internship
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Hospitals and Health Care