Shift Supervisor Trainee

Hispanic Alliance for Career Enhancement; Garner (NC); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a motivated Shift Supervisor Trainee to join their dynamic team. This entry-level role prepares you for future supervisory positions, focusing on essential management and customer service skills. You'll learn to drive store performance and build customer loyalty while working alongside a dedicated team. This is an excellent opportunity for those looking to grow in a retail environment, offering flexible hours and comprehensive benefits. If you're ready to take the next step in your career and make a meaningful impact, this position is perfect for you.

Benefits

Medical plans

401(k)

Employee stock purchase

Wellness programs

Paid time off

Flexible schedules

Family leave

Qualifications

• Strong communication skills and flexibility to work various shifts.
• Ability to manage staff and ensure excellent customer service.

Responsibilities

• Supervise store staff and ensure smooth operations.
• Assist customers with inquiries and promote a positive shopping experience.

Skills

Deductive reasoning

Analytical skills

Computer skills

Excellent communication

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and oversees opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store staff by assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture by greeting, offering help, and thanking customers.
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, and computer skills. Excellent communication skills. Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Additional Details

Anticipated weekly hours: 29
Time type: Part time
Pay range: $16.00 - $24.00 per hour, depending on experience, education, and location.

We offer comprehensive benefits including medical plans, 401(k), employee stock purchase, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit CVS Benefits.

Application deadline: 07/26/2025. Qualified applicants with arrest or conviction records will be considered as per law.