Shift Supervisor Trainee

The Regional Municipality of Durham; Gainesville (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a part-time Shift Supervisor Trainee to assist in managing store operations and customer service. This entry-level role involves learning supervisory responsibilities and completing management skills training. Candidates should possess strong communication skills and be flexible with working hours. Upon successful completion of training, there are opportunities for promotion to higher supervisory roles.

Benefits

Comprehensive medical plans

401(k) plan

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Family leave

Qualifications

• Exceptional customer service mindset and ability to handle complaints.
• Flexibility to work varied shifts, including mornings and weekends.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with inquiries and enhance shopping experience.
• Lead in the absence of management and ensure store policies are followed.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team by driving store execution and performance while fostering customer loyalty through excellent service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store crew through assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.

1. Customer Service
2. Assist customers with questions, problems, and complaints.
3. Promote CVS customer service culture: greet, offer help, thank customers.
4. Handle customer relations issues per company policy, ensuring a positive shopping experience.
5. Maintain customer/patient confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School diploma or equivalent preferred, but not required.

Anticipated Weekly Hours

20

Time Type

Part-time

Pay Range

The typical pay range is $16.00 - $23.00 per hour. Actual salary depends on experience, education, location, and other factors.

Benefits

We offer comprehensive benefits including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, family leave, and more. For details, visit our benefits page.

Application deadline: 08/11/2025.

Qualified applicants with arrest or conviction records will be considered per applicable laws.