Shift Supervisor Trainee

Nuvance Health; Gainesville (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Nuvance Health is seeking a Shift Supervisor Trainee in Gainesville, Florida. This entry-level position prepares you for supervisory roles, emphasizing customer service and management skills. Successful trainees can advance to Operations Supervisor with comprehensive training, benefiting from a competitive hourly rate and a robust benefits package.

Benefits

Comprehensive benefits package

401(k) with matching

Paid time off

Flexible schedules

Family leave

Qualifications

• Analytical and advanced communication skills required.
• Flexibility to work mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervise store staff by directing activities and communicating effectively.
• Assist customers with questions, ensuring a positive shopping experience.
• Lead store operations in the absence of a manager.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues — caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team by driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and staff.
3. Supervise store staff through assigning, directing, and following up on activities.
4. Communicate effectively with management and staff.
5. Customer Service
6. Assist customers with questions, problems, and complaints.
7. Promote CVS's customer service culture by greeting, offering help, and thanking customers.
8. Handle customer relations issues according to company policy, ensuring a positive shopping experience.
9. Maintain customer/patient confidentiality.

Qualifications

Required: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred: Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Details

Anticipated weekly hours: 32

Time type: Full-time

Pay range: $16.00 - $23.00 per hour, depending on experience and other factors.

Benefits

We offer a comprehensive benefits package including medical plans, 401(k) with matching, stock purchase plans, wellness and assistance programs, paid time off, flexible schedules, family leave, and more. For details, visit https://jobs.cvshealth.com/us/en/benefits.

The application deadline is 08/10/2025. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.