Shift Supervisor Trainee

Decker Jones, P.C.; Fort Worth (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in health solutions seeks a Shift Supervisor Trainee in Fort Worth, Texas. This entry-level role involves preparing for supervisory tasks, ensuring excellent customer service, and managing store operations effectively. Candidates should possess strong communication, analytical, and deductive skills, with a high school diploma preferred.

Benefits

Affordable medical plan options

401(k) with matching contributions

Flexible work schedules

Paid time off

Qualifications

• Deductive reasoning and analytical skills are essential.
• Communicate effectively with store management and crews.
• Ability to work a flexible schedule.

Responsibilities

• Supervise store crew and manage daily operations.
• Assist customers with inquiries and promote company service culture.
• Complete all opening and closing procedures.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures store operations run smoothly, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management
2. Work effectively with store management and store crews
3. Supervise the store's crew through assigning, directing, and following up on all activities
4. Effectively communicate information both to and from store management and crews
5. Customer Service
6. Assist customers with questions, problems, and complaints
7. Promote CVS customer service culture (greet, offer help, and thank)
8. Handle all customer relations issues per company policy and promote a positive shopping experience
9. Maintain customer/patient confidentiality

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, advanced communication skills, and ability to work a flexible schedule including early mornings, overnight, weekends, and overtime as needed.

Preferred Qualifications: Experience in retail.

Education

High School diploma or equivalent preferred but not required.

Details

Anticipated Weekly Hours: 20

Time Type: Part time

Pay Range: $16.00 - $24.00 per hour, depending on experience, education, geography, and other factors.

Benefits

We offer a comprehensive and competitive benefits package, including:

• Affordable medical plan options, 401(k) with matching contributions, and an employee stock purchase plan
• No-cost wellness programs, tobacco cessation, weight management, counseling, and financial coaching
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical access, among others

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/27/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.