Shift Supervisor Trainee

Nuvance Health; Fort Worth (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee to prepare for future supervisory roles. This entry-level position involves supporting store operations, managing staff, and ensuring exceptional customer service. It's an opportunity to grow within the company and gain valuable experience in retail management.

Benefits

Affordable medical plans

401(k) with matching contributions

Employee stock purchase plan

Flexible work schedules

Paid time off

Tuition assistance

Qualifications

• Preferred education includes High School diploma or equivalent.
• Experience in retail is a plus.
• Candidates should have flexible schedule availability.

Responsibilities

• Supervise store crew, manage staff, and ensure smooth operations.
• Assist customers with issues and promote excellent service.
• Communicate effectively between management and crew.

Skills

Deductive reasoning ability

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School diploma or equivalent

Job description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures smooth store operations, and is responsible for completing all opening and closing procedures.

Essential Functions

1. Management

• Work effectively with store management and store crews
• Supervise the store's crew through assigning, directing, and following up on all activities
• Effectively communicate information both to and from store management and crews

Customer Service

• Assist customers with questions, problems, and complaints
• Promote CVS customer service culture (Greet, offer help, and thank)
• Handle all customer relations issues according to company policy and promote a positive shopping experience
• Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning ability, analytical skills, and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range for this role is $16.00 - $24.00 per hour. This range represents the base hourly rate or full-time salary, with actual offers depending on experience, education, geography, and other factors.

Benefits

We offer a comprehensive and competitive mix of pay and benefits, including:

• Affordable medical plans, 401(k) with matching contributions, and an employee stock purchase plan
• No-cost wellness programs, tobacco cessation, weight management, counseling, and financial coaching
• Flexible work schedules, paid time off, family leave, dependent care resources, tuition assistance, retiree medical access, and more, depending on eligibility

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application deadline: 08/27/2025

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.