Shift Supervisor Trainee

CVS Health; Fort Worth (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor Trainee to prepare for supervisory roles. This entry-level position involves training in management skills, customer service, and store operations. Successful trainees can advance to Operations Supervisor or Shift Supervisor roles, enhancing customer loyalty and store performance.

Qualifications

• Flexibility to work early mornings, overnights, weekends, and overtime as needed.

Responsibilities

• Supervise activities and communicate effectively with store management and crews.
• Assist customers and promote CVS service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Flexibility

Education

High School Diploma or Equivalent

Job description

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager is onsite, the Operations or Shift Supervisor leads the store staff, ensures smooth operations, and completes all opening and closing procedures.

Essential Functions

• Management skills: work effectively with store management and crews, supervise activities, and communicate effectively.
• Customer Service: assist customers, promote CVS service culture, handle customer relations, and maintain confidentiality.

Required Qualifications

Deductive reasoning, analytical skills, computer skills, advanced communication skills, and flexibility to work early mornings, overnights, weekends, and overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School Diploma or Equivalent preferred, but not required.

Additional Details

• Anticipated weekly hours: 30
• Employment type: Full-time
• Pay Range: $16.00 - $24.00 per hour, depending on experience and other factors.

We value diversity and inclusion and consider qualified applicants with arrest or conviction records in accordance with laws.